FAQ

Frequently Asked Questions

Do I need internet to use a vSeeBox?

Yes. A vSeeBox connects to your home Wi-Fi — or by network cable — to stream. Any standard home internet works; you don't need anything special.

Are there really no monthly fees?

Correct. There is no subscription or monthly fee to vSeeBox itself — you buy the box once and own it. If you choose to use paid apps (such as Netflix), those keep their own separate subscriptions, but the box never charges you.

Is it hard to set up?

No. Plug the box into your TV with the included HDMI cable, connect to your Wi-Fi, and you're ready — usually in just a few minutes. Everything you need is in the box, with a simple printed guide. And if you get stuck, we'll walk you through it.

What can I watch?

A vSeeBox runs popular apps from the Google Play Store — the same streaming apps you'd use on a smart TV or phone. You sign in to the services you already use, and there are also many free apps to choose from.

Will it work with my TV?

Yes, as long as your TV has an HDMI port — which includes virtually every TV made in the last 15 years or more.

Can I use the remote by voice?

Yes. Press the voice button on the remote and simply say what you're looking for, instead of typing.

Which model should I get?

Most people choose the V6 Max — it's our most popular, best-balanced box. Want the newest system at the lowest price? The V6 Pro is a great starter. Want the most power and split-screen? The V6 Plus is the top of the line.

Do you ship to my state?

Yes — we ship free to all 50 US states, usually delivered within a few days.

What if it doesn't work out?

You're covered by a 30-day money-back guarantee and a 1-year hardware warranty. If it's not right for you, send it back within 30 days for a full refund.